Privacy Policy
Last updated: June 1, 2026
This Privacy Policy explains how Delta V Logics & Solutions collects, uses, shares, and protects information in connection with our software, website, and hardware services.
1. Introduction
This Privacy Policy explains how Delta V Logics & Solutions ("Delta V Logics and Solutions," "MYDVLS," "we," "us," or "our") collects, uses, shares, and protects information in connection with our restaurant management software, website design and development services, hardware product sales, and related websites (collectively, the "Services"). This Policy applies to visitors, customers, and users located in the United States and elsewhere who interact with our Services.
2. Information We Collect
We may collect the following categories of information:
- Account and business information, such as your name, business name, email address, phone number, billing address, and login credentials
- Order and payment information, such as billing details, shipping address, and order history. Payment card numbers are processed by third-party payment processors and are not stored on our servers
- Customer Data you input into the restaurant management platform, such as menu items, employee records, sales transactions, and inventory data
- Website project information, such as content, branding assets, and feedback provided during a website development engagement
- Device and usage information, such as IP address, browser type, operating system, pages viewed, and timestamps, collected automatically through cookies and similar technologies
- Communications, such as support tickets, emails, and chat messages you send to us
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Software Services, Website Services, and Hardware Products
- Process orders, subscriptions, and payments, and communicate about your account
- Provide customer support and respond to inquiries
- Send service-related notices, updates, security alerts, and administrative messages
- With your consent or where permitted by law, send marketing communications about new features, products, or promotions
- Detect, investigate, and prevent fraud, abuse, and security incidents
- Comply with legal obligations and enforce our agreements
4. Cookies and Tracking Technologies
We and our service providers use cookies, pixels, and similar technologies to operate our websites, remember preferences, analyze traffic, and, where applicable, deliver relevant advertising. For details about the types of cookies we use and how to manage your preferences, please see our Cookie Policy.
5. Sharing and Disclosure of Information
We do not sell your personal information for monetary consideration. We may share information with:
- Service providers who perform functions on our behalf, such as payment processing, hosting, shipping, customer support tools, and analytics
- Payment processors and financial institutions to complete transactions
- Shipping carriers to deliver hardware orders
- Professional advisors, such as legal counsel and accountants
- Regulators, law enforcement, or other parties when required by law, legal process, or to protect our rights, property, or safety, or that of others
- A successor entity in connection with a merger, acquisition, financing, or sale of assets
6. Data Security
We implement administrative, technical, and physical safeguards designed to protect information against unauthorized access, alteration, disclosure, or destruction, including encryption of data in transit, access controls, and regular security reviews. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain personal information for as long as necessary to provide the Services, comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete or anonymize it, subject to applicable record-keeping requirements.
8. Your Privacy Rights and Choices
Depending on your state of residence, you may have rights under applicable U.S. state privacy laws, such as those in California, Colorado, Virginia, and other states, to request access to, correction of, deletion of, or a copy of your personal information, and to opt out of certain uses such as targeted advertising or the sale or sharing of personal information. To exercise these rights, contact us using the information in the Contact Us section below. We will verify your request and respond within the timeframe required by applicable law.
If you are located outside the United States, including in the European Economic Area or United Kingdom, additional rights regarding your personal data may apply under local law, and you may contact us to make a request.
You may opt out of marketing emails at any time by using the unsubscribe link included in those emails. You may also adjust cookie preferences as described in our Cookie Policy.
9. Children's Privacy
Our Services are intended for business use and are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child without appropriate consent, we will take steps to delete that information.
10. Third-Party Links and Services
Our Services may contain links to third-party websites, applications, or integrations that are not operated by Delta V Logics and Solutions. This Privacy Policy does not apply to those third parties, and we encourage you to review their privacy policies before providing any information to them.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post the updated Policy with a revised effective date and, where appropriate, provide additional notice.
12. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at Delta V Logics & Solutions, 1751 Hover Street, Longmont 80504, CO 80501, United States. Email: support@mydvls.com. Phone: (720) 600-6200.